Terms of Service
Natural Products Inc. Retail
ACCOUNTS WITH APPROVED CREDIT: The terms for customers with approved credit are Net 30 days. A standard credit limit of $500 is applied to all accounts until a credit history is established.
NEW ACCOUNTS: Until credit has been approved or established, all orders for new accounts must be prepaid by credit card or certified check. No COD's will be accepted. Any order by a new account that is paid by a regular business check requires the check to clear the bank before the order is shipped. All initial orders should include the Natural Products Inc. Credit Application, the customer's credit references, and the customer's Retail Sales Tax Exemption Certificate.
SHIPPING POLICY: Shipping time is immediate (within 48 hours) to two (2) weeks, depending on the inventory status, customer's instructions, method of shipping, etc.
CASE PACKS: Each Natural Products Inc. item is assembled and packaged in a case pack to ensure prompt service and a
secure shipment. All orders must be placed in case pack quantities. Case packs cannot be broken up. Items ordered that do not meet the case pack quantity minimum will automatically be increased to the case pack quantity. Orders for items that are over the minimum case pack quantity will be adjusted to the nearest case pack quantity. For example, if the case pack quantity is six (6) items and eight (8) items are ordered then only one (1) case pack (Qty 6 items) will be shipped to satisfy the order;
if nine (9) items are ordered then two (2) case packs (Qty 12 items) will be shipped, etc.
BACK ORDERS: Back orders less than $25 are subject to cancellation. Back orders over $25 will remain open for 30 days. If back orders are over $25 and past 30 days, the customer will be notified prior to shipping. The freight policy on all back orders is FOB Argyle, NY 12809.
SHIPPING CLAIMS: Claims for shipment discrepancies must be made in writing to the company within ten (10) working days from the receipt of shipment. Loss or breakage occurring in transit should be claimed directly to the transport carrier or courier. All shipments should be inspected and any damages or shortages must be documented on the bill of lading before signing for the receipt of goods from the carrier or courier.
REFUSAL OF DELIVERY: If a customer refuses delivery of a shipment, the customer will be invoiced for re-stocking and all related freight charges. All future orders will require the freight charges and the invoice to be prepaid prior to shipment.
DISCONTINUED POLICY: Natural Products Inc. reserves the right to discontinue product(s) without prior notification. ADVERTISING: Advertising of Natural Products Inc. products is not permitted without written consent of the company.
SALES AND MARKETING POLICY: All sales and new accounts are subject to approval by Natural Products Inc. Natural Products Inc. reserves the right to choose the customers it wishes to supply. Natural Products Inc. reserves the right to terminate without prior notice any account that violates any of its policies, market goals and objectives, or terms and conditions of sale.
Natural Products Inc. reserves the right to change prices and product specifications without notice.
NATURAL PRODUCTS INC. MARKET GOALS AND OBJECTIVES:
To maintain the integrity of the Natural Products Inc. name and reputation for high quality, unique products available for purchase at authorized locations.
To enhance customer loyalty and customer recognition of Natural Products Inc. products and brand name.
To supply only to retail suppliers who are dedicated to promoting the name and reputation of Natural Products Inc. brand products to consumers and not to other third parties.
"TESTER" PROGRAM: If requested on a purchase order, one (1) sample "tester" per product will be provided at no charge for the minimum purchase of a case pack of that product. Example: One case (qty 6) of Home Probiotic Cleaner= one (1) unit of Home Probiotic Cleaner "tester" at no charge.
COPYRIGHT AND TRADEMARKS: All of the content of Naturalproducts.com is copyrighted. It may not be modified, reproduced, published, or otherwise used except as provided without permission from Natural Products Inc.
The unauthorized use of any Natural Product Inc. trademarks is prohibited.
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